Shipping policy

 

FRESHLY ROASTED
We roast fresh coffee every week and ship Monday to Friday. The cut-off time for orders is 8 am. Orders placed after this time will be prepared and shipped the next working day. Orders placed on Friday will be shipped the following Monday. Our operations are closed on Public Holidays and for the Christmas period.

FREE SHIPPING ON ORDERS £25+
Our free shipping service within the UK is through Royal Mail Tracked 48 hour service, a service that aims to deliver items within 2-3 working days, including Saturdays. *** Upgrade your free shipping to our Express Delivery Service with Royal Mail Tracked 24 service for £0.95 and we will aim to deliver the next working day. 


FOR ORDERS BELOW £25 
We offer customers the option to use... 
Royal Mail Tracked 48 (2-3 working days): £3.45 
Royal Mail Tracked 24 (next working day): £3.95 

Please note that the delivery times are calculated from the point of dispatch, not the point of order. 

INTERNATIONAL ORDERS
If you would like to place an order to be delivered outside of the UK then please contact us and we will find the best shipping option for your region. Additional import fees and customs handling costs may apply.

CUSTOMER SERVICE
If you encounter issues with your order or have further questions, please contact us at hello@duda.coffee

 

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